Poker Depot Geraldton

Privacy Policy

This Privacy Policy explains how Poker Depot Geraldton collects, uses, and protects personal information from visitors to our website and patrons of our offline poker venue.

Effective date: 16 September 2026

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy applies to information collected through our website, phone enquiries, and in-person interactions at our poker room, card lounge, and restaurant.

Poker Depot Geraldton is located at 19 Gregory Street, Geraldton WA 6530, Australia.

Information We Collect

We collect personal information that you voluntarily provide when making reservations, enquiring about our poker room or card lounge, or engaging with our offline poker services.

  • Contact details: name, phone number, email address.
  • Reservation details: preferred dates, times, number of poker players, and any special requests for private poker or poker nights.
  • Enquiry details: messages you send regarding our poker tables, poker experience, or restaurant dining.
  • Technical information: IP address, browser type, and pages visited on our website, collected via cookies (see Cookie Policy).

We do not collect financial information or payment details. We do not collect information about gambling activity or outcomes.

How We Use Your Information

We use your personal information to provide and improve our offline poker services and to respond to your enquiries.

  1. To process and manage reservations for poker tables, private poker, and poker nights.
  2. To communicate with you about your booking, including confirmations and updates.
  3. To respond to enquiries about our poker room, card lounge, and restaurant.
  4. To improve our website and services based on usage patterns.
  5. To comply with legal obligations and protect our rights.

We do not use your information for marketing without your consent. We do not sell or rent your personal information to third parties.

Disclosure of Information

We only disclose your personal information in limited circumstances necessary to operate our offline poker venue and comply with the law.

  • Service providers who assist with website hosting, booking systems, and email communications, under confidentiality obligations.
  • Legal or regulatory authorities when required by law or to protect our rights.
  • Professional advisors such as lawyers and accountants, where necessary.
  • We do not disclose your information to any other third parties for marketing or promotional purposes.

All third parties are bound by confidentiality and privacy obligations. No disclosure to overseas recipients unless required by law.

Data Security and Retention

Security Measures

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

  • Secure servers and encrypted connections for online data transmission.
  • Access controls limiting personal information to authorized staff only.
  • Regular review of security practices.

Retention Period

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Reservation records are kept for a reasonable period to manage bookings and resolve disputes.
  • Enquiry information is retained until the enquiry is resolved and then securely deleted.
  • Website analytics data is anonymized or deleted after 26 months.

Your Rights and Choices

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date.

  • Contact us using the details in the Contact section below.
  • We will respond to access requests within 30 days.
  • We may need to verify your identity before providing access.

Complaints

If you have a complaint about how we handle your personal information, please contact us first. We will investigate and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Opt-Out

You may opt out of receiving non-essential communications from us at any time by contacting us.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.

  • Essential cookies are necessary for the website to function.
  • Analytics cookies help us understand how visitors use the site.
  • You can manage cookie preferences through your browser settings.
  • For detailed information, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

  • The latest version will always be available on this page.
  • We will update the effective date at the top of the policy when changes are made.
  • Material changes will be communicated through a notice on our website.

Effective date: 16 September 2026.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us using the details below.